GlossGenius nails the look. It just wasn't built to run a growing, multi-stylist salon.
GlossGenius is the prettiest product in the category and a joy to set up — perfect for a solo artist. But that polish comes with limits: integrations are sparse, and the team-management depth a 5- or 10-chair salon needs simply isn't there. Its flat 2.6% processing is also still a markup, not the interchange+ or 0% cash discount that ShearCRM gives you.
| ShearCRM | GlossGenius | |
|---|---|---|
| Starting price | $49/mo | $24–$48/mo |
| Processing fee | 0% cash discount or interchange+ | 2.6% flat |
| Funding speed | Same-day available | Standard payout timing |
| Contract | Month-to-month | Month-to-month |
| Support | Real humans, same-day (Ohio) | Chat & email |
| Capability | ShearCRM | GlossGenius |
|---|---|---|
| Is your payment processor (no middleman markup) | Yes | No |
| 0% cash discount / dual pricing built in | Yes | No |
| Same-day funding | Yes | No |
| Purpose-built for hair salons | Yes | Yes |
| Solo / single-chair plan | Yes | Yes |
| Month-to-month, no long-term contract | Yes | Yes |
| You own the client list (no rival marketplace) | Yes | Yes |
| Local US-based human support | Yes | Varies |
| Built-in business coaching & consulting | Yes | No |
| Multi-stylist team tools (commissions, permissions) | Yes | Limited |
| Third-party integrations | QuickBooks + more | Limited |
Commissions, role-based permissions, and multi-stylist reporting are limited. GlossGenius shines for one chair; it strains once you're managing a real team.
If you rely on QuickBooks or other tools to run the business, expect gaps. The walled-garden approach keeps things pretty but boxes you in.
2.6% flat is simpler than tiered pricing, but it's still a reseller markup. ShearCRM, as the processor, can beat it with interchange+ or eliminate card fees entirely with 0% cash discount.
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