Everything your salon needs, nothing it doesn't

Built specifically for salons with 1–20 chairs. Simple enough to learn in a day, powerful enough to run your business.

Online Booking

Give your clients the ability to book anytime, from anywhere. No app to download, no account to create — just a clean booking page that works on any device.

  • 24/7 online booking from any device
  • Custom booking page with your salon's branding
  • Shareable link for Instagram, Google, and text
  • Clients select stylist, service, date, and time
  • Automatic buffer time between appointments
  • No client login required
Online Booking screenshot

Automated Reminders

62% of no-shows happen because clients simply forget. ShearCRM sends SMS and email reminders automatically so you never have to make a reminder call again.

  • SMS reminders at 48 and 24 hours
  • Email reminders with appointment details
  • One-tap confirm, reschedule, or cancel
  • Customizable reminder timing
  • Automatic follow-up for unconfirmed appointments
Automated Reminders screenshot

No-Show Protection

No-shows cost the average salon over $15,000 per year. ShearCRM's no-show protection suite makes forgotten appointments and last-minute cancellations a thing of the past.

  • Card-on-file collection at booking
  • Configurable deposit requirements
  • Automated cancellation fee enforcement
  • Repeat offender flagging and tracking
  • Late cancellation fees applied automatically
  • Up to 65% reduction in no-shows
No-Show Protection screenshot

Smart Waitlist

Stop letting cancellations cost you. When a slot opens up, ShearCRM automatically texts the next waiting client who fits — so your chairs stay full without a single phone call.

  • Clients join the waitlist from your booking page
  • Capture preferred stylist, days, and times
  • Auto-text the best match the moment a slot frees up
  • First to confirm books the spot
  • See exactly who's waiting and for what
  • Turn cancellations into rebooked revenue
Smart Waitlist screenshot

Client Management

Every client's history, preferences, and notes in one place. Know exactly what you did last time before they sit down in the chair.

  • Color formulas and service notes
  • Allergy alerts and product preferences
  • Complete visit and payment history
  • No-show tracking and flagging
  • Contact info with one-tap SMS and email
Client Management screenshot

Integrated Payments

ShearCRM is your processor. No third-party markup, no surprises on your statement — choose 0% cash discount or competitive national pricing with same-day funding.

  • 0% cash discount or national pricing
  • Same-day funding available
  • In-person and online payments
  • Deposits and prepayments
  • PCI-compliant card storage
  • Dual pricing support (cash vs. card)
Integrated Payments screenshot

Digital Gift Cards

Sell gift cards right from your booking page and turn them into new clients. Buyers get a branded card by email; redemption is a single tap at checkout.

  • Sell branded gift cards online, 24/7
  • Delivered instantly by email
  • One-tap redemption at checkout
  • Partial balances tracked automatically
  • See total sold, value, and outstanding balance
  • A built-in source of new clients
Digital Gift Cards screenshot

Memberships & Packages

Build predictable, recurring revenue with monthly membership clubs. Members get automatic perks; you get billing on autopilot.

  • Create monthly or recurring membership plans
  • Automatic recurring billing on the card on file
  • Member-only discounts applied at checkout
  • Pause, resume, or cancel any time
  • Track active members and monthly recurring revenue
  • Stronger loyalty and steadier cash flow
Memberships & Packages screenshot

Loyalty & Referrals

Reward the clients who keep coming back — and the ones who bring their friends. Points and referrals run automatically in the background.

  • Clients earn points on every visit
  • Redeem points for discounts at checkout
  • Referral rewards for both the referrer and friend
  • Each client gets a shareable referral link
  • Track points outstanding and your top referrers
  • Set your own earn rate and reward values
Loyalty & Referrals screenshot

Campaigns

Bring clients back automatically. Set up win-back, birthday, and post-visit campaigns that send the right message at the right time — no manual effort required.

  • Automated win-back messages after 6 weeks
  • Birthday discounts sent automatically
  • Post-visit thank you and review requests
  • SMS and email channels
  • Campaign performance tracking
Campaigns screenshot

AI Smart Rebooking

ShearCRM spots clients who are due to come back and drafts a personalized message with AI — you just review and send. Win back lapsing clients before they drift away.

  • Automatically surfaces clients due to rebook
  • Learns each client's typical visit rhythm
  • AI drafts a personalized SMS or email
  • Review, edit, and send in one click
  • No more manually combing your client list
  • Fill your calendar weeks ahead
AI Smart Rebooking screenshot

Google Review Automation

Turn happy clients into 5-star Google reviews automatically. After each visit, ShearCRM invites them to review — and tracks exactly who clicked through.

  • Automatic review invites after appointments
  • Sent by SMS or email
  • One tap straight to your Google review page
  • Track sent, clicked, and click-through rate
  • Build the reputation that wins new clients
  • No awkward in-person asks
Google Review Automation screenshot

Commissions

Set commission rules per stylist, track tips, and see exactly what each team member has earned — so pay is transparent and accurate every time.

  • Per-stylist commission percentages
  • Service and retail commission splits
  • Tip tracking and reporting
  • Service-specific rules and overrides
  • Transparent earnings for your whole team
Commissions screenshot

Payroll

Run payroll in minutes, not hours. ShearCRM calculates each stylist's commission, tips, and product costs for the period — you review, approve, and pay.

  • One-click payout generation per pay period
  • Accurate commission across your rules and overrides
  • Tips and product costs included automatically
  • Adjust deductions before approving
  • Export to CSV and print pay stubs
  • Approve and mark paid in a click
Payroll screenshot

Inventory Management

Track every tube of color and bottle of product. Know what you have, what you need, and what it costs — so you never run out mid-appointment.

  • Product tracking with cost and retail pricing
  • Low-stock alerts and reorder points
  • Usage tracking per appointment
  • Brand and SKU organization
  • Category-based inventory views
Inventory Management screenshot

Money & Profit

Stop guessing and start knowing. See your revenue, profit margins, cash-vs-card split, chair utilization, and profit by service at a glance.

  • Revenue and profit with margin %
  • Profit broken down by service
  • Cash vs. card split
  • Chair utilization and rebooking rate
  • Average ticket and trends
  • Weekly, monthly, and quarterly views
Money & Profit screenshot

Advanced Analytics

Go beyond the basics. See client lifetime value, retention cohorts, chair utilization, and which stylists and services actually drive your business.

  • Client lifetime value and retention
  • New vs. returning client trends
  • Retention cohorts by month
  • Demand heatmaps and chair utilization
  • Service and product mix
  • Per-stylist productivity
Advanced Analytics screenshot

Multi-Location

Running more than one location? Manage them all from one account, with per-location calendars, staff assignments, and a quick location switcher.

  • Manage multiple locations in one account
  • Assign staff to the locations they work
  • Switch between locations in a click
  • Per-location calendars and scheduling
  • Shared clients, services, and branding
  • Scales as you grow
Multi-Location screenshot

And a whole lot more

Every tool a modern salon needs to grow — included as you scale up.

Two-way texting

Text back and forth with clients right from your dashboard — confirmations, questions, and more.

Text-to-pay

Send a secure payment link by text and get paid before or after the appointment.

QuickBooks Online sync

Push sales receipts to QuickBooks automatically. Available on Enterprise.

Ready to simplify your salon?

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