About us
Salon software from a team that answers the phone
ShearCRM is booking, payments and payroll software for hair salons, nail studios, lash and brow bars, barbershops and spas. It's made by Cloud9 Payments (opens in a new tab), a merchant services company based in Ohio.

Why ShearCRM
Why we built it
Many salons run on one app for booking, another for card payments, a spreadsheet for commission and a notebook for everything else, and none of them talk to each other.
ShearCRM puts the whole day in one place: clients book online, reminders go out on their own, checkout and tips happen on the same ticket, and payroll is worked out from what actually happened in the salon.
What we believe
How we work with salons
One company, one phone call
Your booking software and your card processing come from the same company, so there's one team to call when something doesn't add up.
Month-to-month
No contracts and no cancellation fees. If ShearCRM stops earning its place in your salon, you can leave.
Built for small teams
From a single chair to about twenty people. Every screen is made for someone who is also doing a client's hair, nails or lashes today.
Honest numbers
Clear plan prices, a free look at your current card statement, and no made-up reviews or statistics on this site.
Get in touch
Talk to a real person
Questions about ShearCRM, help with your account or a look at your card processing costs: we read every message.
- Email support@shearcrm.com
- Use the contact form and we'll reply by email
- Support from our team in Ohio, same business day

Give your chairs, tables and beds a better week
Start your 14-day free trial. No credit card, no contract, and a real person to help you get set up.